Burn It For Me Add-On
Holiday Shipping Notices
Holiday Shipping Notices
Current as of 1/12/2022
We process and ship orders every day of the week except for Saturdays (no mail on Sundays), and on United States national holidays, where there is no mail service.
Order processing cut-off time is 10 pm EST - orders that we receive after this will not be packaged up and sent out until the next business day.
CURRENT DELAYS WE ARE EXPERIENCING
12/31/2021: We are currently experiencing lagged shipping times on certain raw materials used to produce product. As a result some product stock is running low. We're in touch with our suppliers, and are working on getting more product up as soon as possible.
We do our best to get customer orders out on the same (business day), so long as the order is placed prior to 10pm (EST). Unfortunately, these are unprecedented times and we all feel the effects of that as a result. With your shipping method in mind, please see the following link for up-to-date service announcements.
Click here to learn more about our refund and return process.
Click here to contact us.
Refunds, Returns, Exchanges
Refunds, Returns, Exchanges
Refunds and Returns
We have a 30-day refund and return policy, which means you have 30 days after receiving your item to request a refund or return. This only applies to physical products sold in our shop, and not services. See Exceptions below.
To be eligible for a refund or return, items must be unused and unmodified. You’ll also need proof of purchase.
To start either a refund or return, you can contact us at email@example.com. If your refund is accepted, we will initiate a refund back to your original payment method. If your return is accepted, we’ll send you a return shipping label to the address we have on file, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any refund or return questions at firstname.lastname@example.org.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Personal care goods (such as beauty products) cannot be returned. Please get in touch if you have questions or concerns about your specific item. Darko Services offered cannot be returned or refunded, and all sales of services are final.
Unfortunately, we cannot accept returns on sale items or gift cards.
This is an add-on Candle Service to our selection of signature candles in our shop - a perfect and ideal solution for those who are unable to safely or discretely perform candle magick at home. Whether it's kids, religious boundaries, no time or space, or an overbearing member of the house ... we got you covered. We'll light a candle of your choosing for you, up in our Witchy space!
How does it work?
1. Place the candle of your choosing in your shopping cart.
2. Place this Burn It For Me candle service in your shopping cart.
3. In the Instruction/Note Box at checkout, let us know your full name, full date of birth, and your city/state. If you do not feel comfortable providing that information, we'll use what we see post-purchase (This is called a "tag-lock" that helps link the candle to you).
Please see the below photos for reference on how and where to leave us a note with your order.
Special instructions box view on mobile:
4. Complete your transaction, and we will begin within 24 hours of the purchase. You will receive a photo via Etsy messages of your candle in action along with your "tag-lock" information.
5. Any shipping will be refunded right back to you.
*Note* add as many of this service as there are candles, if you'd like us to burn more than one.
Compatible candle collections: Herbal Blessing Candles, Ritual Candles, Double Action Candles, & Figure Candles
But what happens?
We are using our sacred space to light a candle for you, which is tied to you using specific identifying information that no one else would share - like a thumb print! Your tag-lock information is burned in the process as "spirit-mail" to send the candle magick to your situation. The Burn It For Me candle service is very discrete in that no copies of your information are left available, and the candle is safely left to burn all the way down. Burn times vary based on the selection candle. We send only one picture of photographic evidence that we are actually performing this candle service on your behalf. *NOTE* this is not the same as our Candle Ritual Service, and we do not create a full spell or ritual based on any intent - this is simply just us lighting candles in your name, in our space.
Yes, but why?
Because life is difficult. Not just right now, but always. Because the pandemic and shipping restrictions, being stuck in close proximity, and the kids always home and up in your business. Not everyone has the time, the safe space, or the access to such items. This is us making life a little bit better, and little more accessible.
This Burn It For Me candle service will be carried out by Sammy Darko or Jonny Candle (aka Jonathan).
Please message us before purchase if you have any questions, we're here for you!